Website Retainer
With our website retainer service you pre-purchase a set number of hours per month. You’ll then benefit from expert web development talent on tap – and have access to general advice & recommendations on everything web when you need it.
So the next time you have a new idea for your website or come across a bug – we’ll be on hand.
And the paperwork? Sorted in advance. No need to check if we’ve got time in our schedule, ask for a quote or sign a purchase order. Just assign the task and go.
As a business leader – your priority is growth, right?
Testing out plugins and apps for your website to find the perfect solution
Finding code snippets online and testing them on your website
Reviewing the impact of every SEO algorithm update
Guiding team members through technical tasks
Writing out technical specifications and checklists for every website change you want to make
Going in circles trying to overcome technical debt
Get an expert team of developers & designers from Kahunam by your side
Ask for changes in simple terms – and trust they will be completed well
Spend your time on growing your business and developing your team
Let your team’s creativity soar
What Can You Use the Hours For?
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Content management
Assistance with posting new blog articles, updating existing content, or managing multimedia elements to keep your site fresh and engaging.
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Custom development
Implementing new features such as custom post types, taxonomies, or short-codes that extend the functionality of your website.
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Performance optimisation
Analysing site speed and implementing strategies to improve load times and overall website performance.
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SEO enhancements
Making SEO improvements to help boost your site’s visibility in search engines.
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Design updates
Refreshing the website’s design, tweaking the layout, or adding new visual elements to improve user experience.
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Troubleshooting
Quick response to any issues or bugs that arise, minimising downtime and keeping your site running smoothly.
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DNS updates and email deliverability
Adjusting domain records records to help you integrate with email marketing services like Brevo or Klaviyo. Setting up proper email authentication protocols (SPF, DKIM & DMARC) and troubleshooting issues to improve the deliverability of your email communications.
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Analytics setup, integration and training
Assistance in helping you get to grips with web analytics. Checking that data is being accurately collected and that the optimal account settings are applied. Helping you comply with privacy legislation and developing custom reports that are tailored to your business use cases.
How It Works
Adding tasks
You can request tasks by email at any time.
Managing tasks
You will have access to a board where you can check on the progress of tasks.
Progress check
From time to time we’ll catch up together on a call to share ideas and make sure we’re aligned with your goals.
TESTIMONIAL
“The team here at Bare Biology absolutely loves working with Kahunam! Over the past year, we have been able to successfully launch several large-scale projects with no issues (which is unheard of in the ecomm world). We couldn’t reccomend enough! 5 star service!”
BareBiology
FAQS about Web Development Retainers
Retainer hours can be used for a wide range of development tasks including, but not limited to, feature enhancements, performance optimisation, security improvements, content updates, technical SEO improvements, analytics configuration and auditing, and design modifications.
For month to month agreements a maximum of 50% of unused hours can roll on to the next month. For 12 month term agreements unused hours rollover at the end of the month – a maximum of 150% of a standard month’s hours can roll over to the following month. For example on a 30 hour retainer, the maximum hours that can roll over would be: 45 hours.
In the event of national holidays, training days or sickness we’ll make arrangements to communicate with the client and will plan resources around these dates in order to maintain a good pace of delivery. Similarly we will be understanding if briefs for current tasks or required feedback to continue developing current tasks are delayed by holidays, training days or sickness on the client’s side.
If your needs exceed your chosen package, additional hours can be purchased if there is development capacity that month. We also offer the flexibility to upgrade to a higher tier plan that better fits your growing requirements.
An invoice will be raised at the start of each billing cycle. Payment terms will be 30 days from invoice issued.
WHAT WE DO
Web Development (WordPress, Hubspot, Shopify), Static Sites,
AWS Serverless, Technical SEO, Pagespeed Optimisation
Integration & APIs